FAQ
What types of clothing does Louisiana Lace Boutique offer?
Louisiana Lace Boutique specializes in a curated selection of stylish and comfortable women's clothing. We focus on pieces that blend fashion with comfort and versatility.
How can I choose the right size for my clothing?
To select the appropriate size, we recommend referring to our size chart available on each product page. Our clothing is designed to fit true to size, but individual preferences may vary. If you are between sizes, consider the fit you prefer and consult the size chart for guidance.
What materials are used in your clothing?
Our clothing is crafted from high-quality materials that prioritize comfort and durability. We utilize a variety of fabrics, including cotton blends and breathable textiles, to ensure that our pieces are suitable for everyday wear while maintaining a stylish appearance.
Do you offer accessories to complement your clothing?
Yes, Louisiana Lace Boutique offers a selection of chic accessories, including items like our PU Leather Shoulder Bag. These accessories are designed to enhance your outfit and provide a complete look, making them ideal for both casual outings and more formal occasions.
What is your return policy?
Louisiana Lace Boutique will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.
Return Eligibility
- Items must be returned within [7] days from the date of delivery.
- The item must be in its original condition, unused, and with all tags and packaging intact.
- Personalized or custom items are not eligible for return unless defective or damaged.
- Some product categories (e.g., health and hygiene, perishable goods) may not be eligible for returns. Please refer to the product description for specific exclusions.
How to Return an Item
- Contact us at louisianalaceboutique@gmail.com to request a return. Please include:
- Your order number
- A brief description of the issue (e.g., damaged item, incorrect product)
- We will provide you with a return authorization and instructions on how to return the item.
- For items that are damaged or defective, please include clear photos of the issue to help us process your return quickly.
Return Shipping
- You are responsible for the cost of return shipping unless the product is defective or the wrong item was sent.
- We recommend using a trackable shipping service for returns, as we are not responsible for lost returns.
- Return shipping fees are non-refundable.
Refund Process
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to the original payment method within [7-10] business days.
- Please note that shipping costs are non-refundable, and any applicable restocking fees may apply.
Damaged or Defective Items
- If your item arrives damaged or defective, please contact us within [48-72] hours of receiving your order.
- We will provide instructions for returning the defective item, and in most cases, we will issue a full refund or replacement at no additional cost.
Exceptions
- Some products may have a no-return policy, such as:
| Final sale and non-returnable categories |
|
How can I contact customer support for further inquiries?
For any additional questions or concerns, you can reach our customer support team through the contact form on our website. We strive to respond to all inquiries promptly and provide the assistance you need.
Are there any care instructions for your clothing?
To maintain the quality and longevity of our clothing, we recommend following the care instructions provided on the garment's label. Typically, this includes gentle washing and avoiding harsh detergents to preserve the fabric's integrity.
Do you offer international shipping?
We do not ship internationally.